San Bernardino County
Data-Driven Governance

Empowering Data-Driven Governance for Smarter Resident Services

How San Bernardino County transformed scattered data into one unified system, enabling faster decisions and better resident services.

Unified

Data View

Real-Time

Reporting

Faster

Decision Making

Overview

San Bernardino County partnered with SA Technologies to transform how data supports decisions at every level of government. With data scattered across departments, leadership needed a unified system to turn information into action—quickly, reliably, and at scale.

Data Transformation Initiative

Unifying county data for better governance

Implementation Phases

Phase 1: Data Assessment & Mapping
Phase 2: Warehouse Development
Phase 3: Dashboard Creation
Phase 4: Training & Go-Live

The Challenge

Disconnected Data

Disconnected data systems that slowed down service delivery across departments.

Lack of Insights

Lack of centralized insights for leadership and field staff to make informed decisions.

Manual Processes

Manual reporting processes that delayed responses to resident needs.

Our Solution

SA Technologies designed and delivered a centralized data warehouse to consolidate siloed systems. Using Power BI, we built interactive dashboards that gave every department real-time visibility and analytics.

Centralized Data Warehouse

Designed and implemented a centralized data warehouse to consolidate previously siloed systems across all departments.

Interactive Dashboards

Built Power BI dashboards that provide real-time visibility and analytics to every department and leadership level.

Key Results

One unified view of operational and resident data across agencies

Created a single source of truth for all county data, eliminating silos and duplication.

Real-time reporting that enabled faster decisions at all levels

Implemented dashboards that provide instant access to critical performance metrics and trends.

Improved staff efficiency, reducing delays in citizen response

Streamlined workflows and automated reporting reduced administrative burden on staff.

Scalable data framework to support future smart government initiatives

Built a flexible foundation that can accommodate future technology implementations and data needs.

Resident Impact

Departments could now make faster, more informed decisions—leading to quicker approvals, better service coordination, and less back-and-forth for residents.

Ready to Transform Your Data Strategy?

SA Technologies helps you turn data into actionable insights. Through our comprehensive data solutions, we deliver unified systems that support smarter decision-making.

Expert data integration specialists
Real-time analytics and reporting
Scalable framework for future growth