Microsoft Dynamics 365 CRM

D 365 CRM - New Way to Engage Customers

Prospects are rising. Customers expect quick, appropriate answers. Create your brand with Microsoft Dynamics 365 CRM for Customer Service, Sales, Marketing and Field Service.

Microsoft Dynamics 365 CRM Solution’s built-in intelligence executes faster, more tailored service and adds value to each collaboration. Empower your resources with Dynamics 365 Services at every stratum of the organization with role-specific insights that would result in a positive and meaningful impact on the business outcomes.

D 365 CRM allows you to
  • Create Omni-channel Engagement: Enable end-to-end service engagements across channels on any device.
  •  Unify Knowledge: Provide a single source of truth across channels and LOBs for better customer service.
  • Engage Your Customers with Intelligent Insights: Understand your customers to better engage them through intelligent insights.

BFSI Industry

Boost organizational sales with Microsoft CRM for the BFSI Industry


Telecom Industry

Engage in driven competitive analysis via Microsoft CRM for the Telecom Industry


Media & Entertainment

MS CRM for media helps you to deliver successful and effective campaigns


Manufacturing Industry

Introduce sales automation in your system with MS CRM for the Manufacturing Industry


Hospitality Industry

Hospitality Industry uses MS CRM to align well with organizational objectives


Automobile Industry

Schedule and automate tasks with MS CRM designed for the Automobile industry

Our D365 CRM Experts are ready to resolve your challenges

One-Stop Microsoft Dynamics Partner for all your CRM needs

As a customer preferred partner for Dynamics CRM Consulting Services, SA Technologies Inc. enables you to maximize your ROI on the technology investments by providing comprehensive services that include Implementation, Upgradation, Customization, Maintenance, and Support. This all is seamlessly done by our Dynamics 365 Services. Whether you want to host your Dynamics 365 Solution in the Cloud or On-Premise, our expertise along with our in-depth solution knowledge will help you with the smooth transition to Dynamics environment; without affecting your on-going business.

Rely on SA Technologies as your go-to Microsoft solution Provider

  • D 365 CRM from On-Premise to Cloud (Online)
  • Rich Customizations, Enhancement & Upgradation
  • D 365 CRM Solution Implementation
  • Legacy Modernization, Support & Maintenance
  • Technology Consulting and Current-state Assessment Services

Our Expertise in Microsoft Dynamics 365 partner

We, being one of the leading Microsoft Dynamics solution providers, recommend Dynamics 365 CRM to our clients for its unique properties like self-service and peer to peer community support, omnichannel support, unified platform, among others; those help them earn customer loyalty, stay agile in this ever-changing market and boost business opportunities. We bring in-depth knowledge in each of the Dynamics 365 CRM modules that includes

Microsoft Dynamics 365 CRM Consulting Solutions for Marketing and Field Service

Dynamics 365 for Sales 
Work smarter and win faster with Dynamics 365 for Sales

Dynamics 365 for Customer Service

Dynamics 365 for Customer Service 
Take more personalized care of your customers

Dynamics 365 for Marketing

Dynamics 365 for Marketing 
Align sales and marketing to earn more qualified leads

Dynamics 365 for Field Service

Dynamics 365 for Field Service 
Be prepared for On-site help

Frequently Asked Questions
What is Microsoft Dynamics CRM?

Dynamics CRM is nothing but customer relationship management software. The package is developed by Microsoft and serves like a client-server application which is basically IIS-based. This platform helps you manage and monitor customer relationships, track sales leads, and deliver well-sorted data. MS Dynamics CRM offers all the small to big enterprises the much-needed solution.

What can you do with MS Dynamics CRM?

Since it is a business software dealing with customer relationships, an enterprise can use it to boost their revenue. The businesses can do the following things –

  • Manage their customer database
  • Generate new leads
  • Enhance customer engagement
  • Resolve customer issues
Can we move from Microsoft Dynamics CRM to 365?

Yes, it is possible. For the organizations already using Microsoft Dynamics CRM, Microsoft has crafted a seamless process. The process is known as Migration and will shift your data n processes effortlessly on 365 without any work disruption. If you too are looking forward to upgrading to 365, then we can help you.

Which tools can I get with Microsoft Dynamics 365?

With the licensed subscriptions of the Microsoft Dynamics CRM, you will get some really powerful tools. You get tools for analytical insights, intelligence like machine learning and artificial intelligence. Besides, it offers an IoT suite that permits you to connect machinery and other entities to Dynamics 365 with the help of the internet.

How customizable is Microsoft Dynamics CRM?

Fortunately, the customizing capabilities of MS Dynamics CRM are quite high. One can personalize and develop the solution in accordance with the business needs to thrive and make better the customer interactions.


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